Yesterday, three of us went to a restaurant for breakfast. We ordered coffee and a meal, but only the coffee arrived at first. After inquiring about the food, we found out that the order had accidentally slipped behind the fridge. The staff were incredibly apologetic and offered to scrap the meal from our bill. When the food finally arrived, it was delicious. To our surprise, when we went to pay, the staff refused to accept any payment for the coffee and food due to the inconvenience. This exceptional customer service made our experience at the restaurant amazing. I have shared this positive experience with friends, who were also impressed. It was a great way to start my birthday, and I trul...
The food at this restaurant was amazing, especially the hash browns and kaiser bacon. The staff were even better. We were impressed when they offered to donate the check from our 'Oxfam 100km training walk pit stop' to Oxfam. Megan, Zoe, and the Frankie Says team are truly exceptional. Thank you for a wonderful experience!
All you can eat gnocchi was the best ever gnocchi and with the best ever service since ever! Thoroughly worth your time and money and absolutely worth 5 stars! Girlfriend and I will definitely be eating here again and again : : :
Awesome outdoor setting, by the river. Great coffee, beautiful food and charming staff. Highly recommend the scrambled eggs with goats curd and truffled mushrooms, totally delicious!! Will go again!
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Staff are onto every customer when they arrive to make sure they feel welcome. Food and coffee amazing great place to relax and forget the world
Frankie Says is an excellent spot to enjoy a cup of coffee, listen to music, and unwind by the river.
Beautiful food and great location. My new favourite breakfast spot in Melbourne.
Great food, great coffee! Fantastic service! Would definitely recommend.
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Amazing! Great food beautiful location... The chai is to die for!!!!
Fabulous food,amazing patient patient patient staff
