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"Excellent customer service. Every time I go there it's a warm welcome and enjoyable experience."
Telefon: +13026783278
Adresse: 1159 N Dupont Hwy, 19901, Dover, US, United States
Stadt: Dover
Webseite: https://www.grottopizza.com
Montag: 11:00 -22:00
Dienstag: 11:00 -22:00
Mittwoch: 11:00 -22:00
Donnerstag: 11:00 -22:00
Freitag: 11:00 -23:00
Samstag: 11:00 -23:00
Sonntag: 11:00 -22:00
Gerichte: 10
Kategorien: 5
Bewertungen: 2325
Promptly seated during lunch hour on Feb 1st, in a hurry so ordered off quick lunch menu. After a wait of 30minutes we witnessed a server at an adjacent table reconcile a mistaken food delivery by taking our food which was ordered before that table and give it to her patrons who had clearly ordered the same item. We were then told we're waiting on fresh fries, and after another 15minutes of listening to staff chatting at the register, we asked for our food and were given an apology. We left not having eaten so they get no stars.
Once again I order pick up and our order is wrong. If asked for light sauce on both pies and they not only don't have light sauce but it looks like the added extra sauce. You would think that I would learn as this is the third time in a row. It's a pain to scrape off the sauce and most of the cheese and toppings come off as well. The pizza is definitely the most expensive pizza in the area and they could care less if they give you the best product why do I keep buying.
We ordered grotto pizza for delivery to our hotel. Everything came hot and fresh. The pizza was good but I've had better at other places. I think it's the sauce that I'm not quite a fan of but that's just my personal opinion. The wedge salad with blue cheese dressing was absolutely delicious and the cheesy garlic bread with marinara sauce was good as well. If I was back in the area, I would go back for the salad alone.
This is the best pizza in Delaware. We have a Grotto's here in Gambrills, Md tried it once and was totally turned of... not saying that locations food isn't good, but in comparison to the Dover location... My taste buds were not happy!!! Keep it up Grotto's of my Dover.
We like Grotto. The plain pizza was pleasantly tasty and fresh. Good distribution of ingredients. The cheesesteak pizza was blah. Tasteless and greasy. Almost no steak on the pizza. The antipasto salad was pretty good. Caesar salads were good
Went there for lunch. Cheese steaks are the best. Manger there is Kai , he is great. Remembered me from another restaurant that he worked at. Grotto's will do great with Kai working there. He is a real People Person.
Pizza was great, Caesar salad was fresh: kids played in the arcade had a couple issues with the cards to play and the staff was so nice about it and fixed the issue, thanks we will be back
It's whatever, I would never be here if not for sports. If you are looking for a local collection of Delaware's most unfortunate looking women however, then this is your spot.
Good pizza and great service. Highly recommend. Reminds me of the old pizza places when I was a kid
Excellent customer service. Every time I go there it's a warm welcome and enjoyable experience.
