What an experience we had at Hacienda Melbourne. Being new to the area, I discovered this restaurant on social media and thought it would be a lovely place to celebrate my partner's birthday, with the expectation of a pleasant riverside ambiance and something a bit different. However, after being seated at a corner table on the balcony, we were completely overlooked, despite the restaurant being relatively quiet. We weren't offered a menu or even water. Eventually, a server named Thomas approached us, but we had to ask for menus. He seemed surprised and said, “Oh, I thought you were just here for coffee.” It was a strange assumption, especially since we had made a reservation for an outdoor...
