WARNING: CHECK YOUR ORDER AND BILL CAREFULLY! I do not recommend dining at this restaurant. My partner and I used to come here often, but after a recent experience, I will never return. After enjoying our meal, we discovered two issues with our bill: we were overcharged and received the wrong food. The overcharge may seem small, but it adds up for all customers. Additionally, they frequently mix up orders and charge for the wrong items. This became a serious problem when my wife, who is allergic to prawns, was served prawn dumplings despite specifically requesting no prawns. When I raised the issue, the staff could not confirm the ingredients and only offered a refund, instead of seeking med...
Visited for lunch with some work colleagues. Restaurant was quiet at the time of our visit, so service was able to be provided promptly. We chose a range of dishes amongst us, which were delivered quickly, but whilst the food was adequate the overall impression...was that none of the dishes were outstanding for the price. There are plenty of other places in the ACT that offer similar food that is more flavoursome and at better prices. And in ever expanding Gungahlin there are now so many dining options that I am not sure I would return to Jade Dumpling House. My suggestions to the owners 1/ Reduce all prices by at least 10% 2/ Do something to brighten up the decor of the restaurant 3/ Make t...
We ordered delivery from this restaurant on 7/5/2021. The delivery time was fine, but the food was average. The swollow and goats dishes were excellent! However, the beef dumplings were tough and hard to chew, the swarms were tasteless and had more rolls than meat, and the Singapur noodles were very bland. Overall, for the price we paid ($70 including delivery), the quality did not meet our expectations. We were very disappointed with our experience ordering from here.
The Jade Dumpling House is becoming a family favourite. The staff are friendly and the service is prompt. A great range of dishes with all the proteins covered with the usual selections of seafood, pork, chicken, beef and lamb. A tip here is to select from the "Chef's Specials". Most of the dishes are tamed down for our Western tastes and palates. A solid experience that is always busy.
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Lunch on Easter Sunday with daughter and family. Very busy but service still good. Very large Seafood Chow Mein for granddaughter but we all had some as it was yummy. Sweet and Sour pork was tasty. Very good fried rice. Dumplings were a bit slow to serve (expected before main dishes). Will become a favourite! Add 2% for any card and eftpos a bit rich.
I have been here several times over the past 2 years, but last nights was extremely disappointing. The dumplings and Shallot cake were good, but the San Choi Bau was oily and had a very strange and unpleasant aftertaste, and it was the same story...with the Green beans in shrimp paste. I wont be going back
the best Chinese food in gungahlin by far. knödel are great, service is friendly. they have recently changed some dishes and they are great. eat them here regularly and never had a bad experience
We dine at this restaurant frequently. The food is always amazing and the service is excellent. We have never had to wait long for our food to arrive.
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ordered dumplings, but they never arrived. they checked with the staff, that said they were a minute. 10 minutes later not arrived. poor service
Best asian an dumplings we've had for ages. Great food great service and empty plates, as seen in the photo. We will definitely be back.
