"visited on Sunday, had Coffee and Cake in the restaurant. Felt very safe.. order by Phone, food delivered to separate table.. great service. well thought out, well done to all involved."
I booked a table in advance for my friend and I. Booking stated to arrive 5 minutes early which we did. We were the only people waiting but were left standing there for the 5 minutes and just ignored. When a lady finally came over to book us in she wandered off looking for a pen! Finally we sat down and placed our order, which has to be paid for in advance. I asked if we could just order food and order a coffee after the meal but was told this was not possible, we had to order everything in advance. So we paid and then waited, and waited, and waited. No staff came near us and it took ages to actually get somebody's attention to query where our order was. 10 minutes later (we had been there a...
My partner and I enjoy a trip out to garden centres and often visit their cafes while there. We have visited here a couple of times over the past year and have commented each time that we feel unwelcome. Staff seem to only ask ‘young’ customers to grab baskets, have explained to use twice during the pandemic why we need one, which we understand but he made a specific point of telling us not to leave it anywhere both times. These comments were not made to other visitors. Visits the the cafe, upon arrival we have waited where asked to be seated. Two members of staff completely ignore our presence and continue their conversation. Eventually, when one left the service area I asked another if we...
The restaurant is the worst . It’s called Strikes …..The garden centre is fine. We used to go there and have the big sausage rolls, and a coffee, and it was nice if a bit expensive. Lately, the sausage rolls have halved in size and the price has increased greatly. If you want a vegetarian pastie , that will cost you £9. That’s nine pounds !!! A piece of quiche, £11……yes eleven pounds. The cakes are all open to the air, and are dry as a bone. They are nothing special, just basic cake, but still twice the price of anywhere else. Even the coffees are smaller than normal. The large coffees here, are what anywhere else would call small. Basically a rip off, and to say it’s because the cost of liv...
Lovely garden centre selling things like clothes you might need to wear in garden as well as ornaments, cookware, outdoor furniture and garden type things like plants. It’s been a very long time since I have been and I thought it was really good. We were meeting friends in cafe which was absolutely lovely with fresh cakes and lunches available. Really comfy seating areas in this large cafe which we stayed in for ages, getting several top ups of drinks. Can’t really comment on quality of plants as I got little chance to look. Hopefully next time I’ll get to look and I will definitely return.
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Since it has been done up the cafe food is bland and way to expensive. Been going for more than 20 years and the food was always great not sure what has happened. The management obviously don’t care about these comments because there are as many negative as positive reviews. Things like queuing simply for a drink have not been addressed. Sadly won’t be eating there anymore. Very disappointed at the management being so apathetic to their customers
Visited Friday 22/12/23 for a pre booked Christmas Lunch….have to say it was FABULOUS. ..from walking in, being escorted to our reserved table by the lovely Denise, being waited on by the attentive Steve, you didn’t fail at anything! All the staff were so generous and friendly, all table service. 10/10 to the chefs in the kitchen for the quality and presentation of the food, excellent. Thank you all, Kath Barry
Went in with my grandchildren Asked for children’s hot chocolate Dismissed with ‘we don’t do children’s it’s all one size ‘ Had to ask if they could make slightly cooler ones for the children but I felt like it was really inconvenience Not at all friendly in the cafe
Terrible customer service’, made to feel unwelcome. They’ve clearly placed the most Bolshie, irritating staff member on door duty- probably to get her out of every else’s way. I wont be going back to this unfriendly, unwelcoming, overpriced place again.
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Attended Breakfast with Santa yesterday. Was busy but food was lovely and piping hot. Lovely experience especially for the little ones. You do pay a bit extra but its a nice little treat when we come here.
visited on Sunday, had Coffee and Cake in the restaurant. Felt very safe.. order by Phone, food delivered to separate table.. great service. well thought out, well done to all involved.
