I have to preface this by saying I don't mean to be a detriment to their business, and the new owners are very friendly. However, since buying the Philly shop, the food is not as good as it used to be. Hopefully this feedback just leads to thingsgetting better. Having said that, I have gone a couple times since the Philly shop was sold again, and I have been verydisappointed in the food. Again, the staff has been great and friendly, but I'm left not only disappointed, but missing the foodthat used to be served. First, I went to try the philly since they had clearly changed them. Previously, they had fried bread,pork belly, and beer cheese. These are all sadly absent from the menu. You now ha...
I just went in and got a Mushroom n Swiss with Onion Rings and it was definitely delicious and I spoke with the new owner and he was real down to earth and he was very receptive to my thoughts and feelings. All the changes that was made was due to Consistency and Customer Service and not profit margins. The staff was very polite and professional and I'll definitely will be going back real soon.
My friend and I stopped at this place for something different, first time was a little disappointing, tried them again..This placeos a no for me. They don't offer any condiments for your meal, I asked for mayo, the drowned the sandwich, the fries were brunt and hard. They were nice about giving me a refund but I feel like this was deliberately done to us. I will never return.
I enjoy the food at this restaurant. Make sure to add beer cheese to your Philly sandwich if you prefer a runny cheese, otherwise it will just be regular cheese. The only issue with this place is that they have inconsistent hours of operation, so it can be hit or miss when visiting during normal business hours. I'm not sure what's going on with that.
Reserviere jetzt einen Tisch
Was pretty tasty. Very slow drive through line. Expected more seasoned meat for the prices. Overall enjoyable though. And they do have cheeze whiz for the real Philly experience however meat was a tad bland and not nearly enough cheeze whiz on it. Staffwas average not as friendly as other spots in town but still decent for a Philly in the midwest.
I had an issue with my order when I got home from the restaurant. I contacted the store and the manager took immediate action, making a new order and delivering it to my address personally. The staff also followed up to ensure my satisfaction. I want to give a big shoutout to the Philly Shop and their management for their excellent service!
New owner just as bad food. Having lived in Philadelphia I know what a Philly steak sandwich should look, feel, and taste like and this is not it. The sandwich I received had granular meat not shaved ribeye chopped into ribbons.Also it was so overseasoned and salty that it was only just edible. Yet again I can 't see it surviving
I ate here with the previous owner. It?s a fantastic place. I really hoped I would been able to eat here again once I moved to the area. Unfortunately they were still closed and I?m out of state for who knows how long. I really hope they?re open when Iget back. It?s the first thing I want when I get home.
Reserviere jetzt einen Tisch
I wish the Philly cheesesteak had onions and peppers, but that was my fault for not reading the ingredients. The staff was fantastic and very friendly. This will definitely be a favorite spot for my family.
Very awesome owners, staff and hands down the best breakfast you could ask for!!
