So much for craving pizza hut on a Friday the 13th just to be beyond disappointed and discouraged to ever order online from this place. My husband placed an online order 2 hours prior (same as one of the reviews below) and even arrived much later than the notification of it being ready for pick up just to show up for them to be confused and saying they didn't receive it on the system. Thankfully we got proof of the order time and confirmation. To top it off, it's just one pizza! And they told him it would take about and hour or so. Over hearing another customer having same issues as well, others requesting refund...they need to check their system and reboot it. Call I.T or someone ASAP.The c...
I am giving 3 stars because usually we have great experiences with this Pizza Hut, however this time the dough was very undercooked which made the pizza inedible. $30 and we couldn't even eat the food. Not only was the undercooked dough gross but this sort of thing can cause food poisoning or worse bacterial issues. I am not sure how you send out an undercooked pizza or why it wasn't checked. It is also annoying that the pizza is never fully cut and we end up having to burn our hands to try and cut it in order to get a slice from the box (this is a consistent problem).
The pizza I ordered arrived looking like it had been sitting out for days— the cheese was dry and it was really unappetizing. I was quite disappointed with how it looked. The delivery driver seemed to realize that my order was in bad shape but delivered it anyway. To make matters worse, there wasn't even a receipt in the box. My mother was really upset because the pizza looked nothing like the pictures shown. This situation needs to be addressed; it's simply unacceptable.
Been a while since we ate at PH. But i wanted to try the new melts. It looked small in the pictures but its actually decent size. I think about 3 slices equivalent. I really liked it. The outside is crispy and just right. I would suggest an extra marinara cup because that is also so fresh tasting and delicious. But you dont even need it. Also tried a Supreme pizza and it was also very good with with super fresh and thick pieces of veggies.
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Ordered online for delivery at around midnight. Mind you, their hours say they close at 1 a.m. My food never arrived... then when I tried calling them around 12:30 a.m., I got the phone message that they were already closed. Bunch of lazy workers who probably closed early and left. To top things off, I paid online. So I was left without food and got robbed 30 bucks.
Everything was great except I didn't ow when the pizza arrived. They left it on veranda, as I asked, but don't knock or ring the bell to show that it was here. And the app tracker said it was on the way and never said it was here
Great food and a lovely atmosphere! Our enthusiastic and fun-loving staff is dedicated to making your experience enjoyable. We strive to ensure your happiness!
Excellent! Thank you, Diego. He is a very attentive server, always smiling and aware of the needs at the table. Thank you, Diego, for your great service!
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The pizza is alway great! We use the curbside pickup. It's the best tugging when you have little kids with you!
Diego was fantastic! The service was excellent, and I will definitely be back!
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