I would not recommend working for the Indian managers at this restaurant. I applied for a job here through Indeed in 2022 and spoke with an Indian woman who helped me find a different job due to my similar work experience. However, I soon realized that the managers cheat their employees in various ways. They would deduct hours from our pay without explanation, play favorites among the staff, and even discourage employees from recruiting their colleagues. The managers also belittle and show favoritism towards certain employees, particularly the Indian woman. Overall, I advise teenagers and young adults to avoid working at this restaurant due to the unprofessional behavior of the managers. Unl...
This restaurant is a disorganised, inconsistent shambles. There are no screens, numbers, buzzers etc, so when the surly girl that work’s behind the counter barely acknowledges or speaks to customers, it makes it really hard to know when your order is ready. This is how I wound up being given the wrong order twice. Last time I was there, I was given chicken so dry that I couldn’t even chew it. The time before that was one of the best fast food experiences I have ever had. Inconsistent. Oh, and Red Rooster corporate makes it as difficult as possible to get a refund or speak to anyone which I have no doubt is a breach of consumer rights law. It has been a week and I am still waiting on a call f...
Dear Red Rooster Team, I recently visited your Sunshine, ballarat road location and tried the chicken and gravy roll. While I appreciate the convenience and service, I wanted to share some feedback on my experience. I noticed that the chicken gravy roll I received was much smaller in size compared to similar chicken rolls at Ascot Vale and Southern Cross franchises (at least half the ize and its came in a chicken and chips box as opposed to the normal chicken roll long bag. Additionally, I found the chicken to be somewhat lacking in flavor and looking old, nothing close to just being cooked in the oven. I also purhased the chicken dinner and was very unimpressed with the quality.
The Red Burger is $4.95. I ordered a bacon and cheese burger combo, paid $13.75. So $8+ for a can of solo and small chips?!?;? But the two small chicken strips in the burger were ok I guess, small but that's not the issue, they were horrible tasting. The bacon was burned and unable to be chewed, it was so hard and dry. No cheese. I'm taking it back tomorrow morning, first thing. Even my staffy walked away from the bacon then chewed half of it for 11 minutes !!! Usually 2 minutes tops for a large piece of meat and bone, but it kept him anused and probably cleaned his teeth charcoal is good for that yeah?
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I just got my Uber Eats order and it all came in one bag. The person packing the orders apparently thought it was a good idea to place a cold bottle of water on top of the hot food. As a result, my food arrived cold. It's simple common sense to keep hot and cold items separate. Why should I have to reheat my food that I paid for and expected to be hot? This seems to be a recurring problem with Red Rooster (this location and Deer Park). They really need to improve their staff training when it comes to handling food properly.
Online order for a triple burger and 8 piece combo. Burger arrived as a single and 8 piece was 2 breasts and 6 tiny pieces of chicken inc. small wings to be told I have to bring the burger back to replace it for a new one and I get 50% off lol. Usually love Red Rooster but won't be going back to this one that's for sure. Terrible service. Food: 1 Service: 1 Atmosphere: 1
I ordered from Red Rooster using Uber Eats without any expectations. It had been years since I last had Red Rooster as a kid, and now at 21, I cannot believe I have been missing out. The chicken was cooked to perfection and was of the highest quality I have ever tasted. It surpassed any chicken I have ever had. Thank you so much, I will definitely be ordering again!
The big fat main issue is inconsistent food quality, received fried chicken in which was extremely small sized with a darken coloured look which probably have sitting out for quite a while. On the flip side, restaurant management also needs better customer service training. Food: 1 Service: 4 Atmosphere: 4
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Most working are either teenagers or not over 20.Order was ready and they were just wondering around.Order was ready and just sitting there for 5 min.No situation awareness,Poor communication between them.Have come here many times,same result every time.Take their time Food: 4 Service: 1 Atmosphere: 4
Heaps better than KFC More like Korean fried chicken Service: Take out Meal type: Dinner Price per person: A$1–20 Food: 5 Service: 4 Atmosphere: 3 Recommended dishes: Fried Chicken
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