Roxy's Island Grill

Last time I came to this location I ordered online. I always add 2 single scoops of Mac salad, on the side. I live an hour away, but wanted to pick up dinner on my way home from an appointment. I got home, no extra Mac salad. I tried calling the number on the receipt...never heard back. I lost $4 on that order. I decided to give them a second chance last night. I was on my way home and stopped by. This time I ordered inside. Placed my order, with the extra Mac, and sat down. 40 minutes later, still no order. I went to the counter to inquire. I was told they ran out of Shoyu chicken and had to make more. I told them they should let customers know when there is an issue. I sat back down. I ove...

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Tooook foreverrrr. Here’s the thing, if they got my order right, I’d probably give 4 or 5 stars. How’re you going to take an hour and then still forget my sauces? It literally said I requested sauces on two separate parts of the receipt. Like dude… if you’re going to take a long time to prep and cook the food, take another 30-60 seconds to at least get the order right.

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Delicious food, always a smile with service. Open space and room to dine in.

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SLOW service and no refills on fountain drinks.

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Very delicious food welcoming staff!

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