"This restaurant is an outstanding choice for a delicious, large burrito. The employees are extremely friendly, and the variety of hot sauces available is unparalleled!"
I ordered nachos and found a plastic bowl tab right in the middle when I reached for one. It caught my eye because it was shiny, and when I pulled it out, I realized it was a piece of plastic taken from a socket. I called the restaurant and spoke to someone I believe was Clarissa, who didn’t seem very concerned. I went to the restaurant to show them the plastic, but Clarissa acted like she didn’t recognize me and offered to remake my food, which I declined. A man took the plastic tab with a slight smirk, and although the woman refunded my nachos, I felt it wasn’t enough. I would have appreciated a full refund and a genuine apology. Not wanting to cause a scene in front of other customers, I...
I ordered nachos and there was a plastic peel tab towards the middle when I went to grab a nacho. It was kinda of shiny so it caught my attention. I pulled out a piece of plastic what someone peeled off an outlet. I called the store to advise, the personI got was Clarissa which didn?t seem to care. I went up there to show and she then advise it doesn?t look familiar and offeredto make my food again, I declined of course then some guy took the plastic tab to someone in the back with a slight smirk on hisface. This lady only refunded the nachos which is fine but my entire bill should have been Compensated and an apology. I didn?twant to alarm the other customers so I left with only a partial r...
If I could give this restaurant a zero-star rating, I definitely would! The service was awful! I visited on 10/16/22 for dinner with my boyfriend and dad. First, they accidentally put beans in my boyfriend's bowl, which he’s allergic to, and then they mixed up my dad's and my burrito orders. The burritos were cold and soggy, and there was also no sour cream, despite me ordering extra. When one of the sauces ran out, no one seemed in any hurry to replace it. A few of the staff members were definitely drunk and were chatting about how excited they were to leave for a concert. There’s absolutely no excuse for such terrible customer service!
Well I stopped here for Taco Thursday and on Thursday for a chimi. I orders the steak taco and the steak chili with mozzarella and Chipotle sauce. All of their food was excellent and filling for the portions. All my food came with homemade chips and Pico. Their sauce bar is awesome, I got their green sauce and some sweet onion chili sauce. Both were very tasty and favorable. The staff were all very friendly and very helpful. Great place to stop in for lunch.
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First of all, the service here today was exceptional, from the moment they opened the door for us when we arrived to when we left! I ordered the hard shell beef tacos, which were outstanding, while my lunch companion had the soft shell tacos, and they were great too. I highly recommend this place for both the food and the service. Earning a high rating from someone as hard to please as I am is no small feat; I don't give out 5 stars easily!
This was a little special find for us. Big note: they are pet friendly!!!! And have Great service. Zoey was excellent, as soon as we pulled up and got our pets out of the car, she came outside helped us and took us to the back fenced area and gave us iced water in a special bowl for our 3 huskies. Food was amazing too. We had the quesadillas and the steak bowl. Really good. We also ordered some nuggets for the our kids and they loved them.
This was our first visit to Tijuana Flats, and we had no idea it was even around, but we're thrilled to have discovered it. The restaurant offers plenty of seating options, with the outdoor tables providing much better shade. The menu was delicious, as always, and the staff were consistently attentive, so we never had to ask for refills. I truly believe Tijuana Flats is one of the most beautiful places we've ever been.
I ordered three meals—two for my kids and one for myself. My tacos were poorly portioned and seemed half empty. When I asked if they could be filled properly, they returned with the same tacos, just stuffed with cheese to make them look fuller.
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Food was horrible. 11 dollars down the drain. I didn't order anything spicy but when I bit into it something burned my mouth. Now I'm going to be bothered with acid reflux all night. And the chips stunk. Never eating here again.
This restaurant is an outstanding choice for a delicious, large burrito. The employees are extremely friendly, and the variety of hot sauces available is unparalleled!
