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"the customer service was fast. the self-service area had müll on the counters and the fountain dispenser was extremely dirty with over spilled drinks."
Telefon: (+1)6122496438
Adresse: 6500 Lyndale Ave S, Richfield, MN 55423, United States
Reservierung, buchen
Stadt: Richfield
Webseite: https://www.locations.wendys.com
Montag: 06:30 -00:00
Dienstag: 06:30 -00:00
Mittwoch: 06:30 -00:00
Donnerstag: 06:30 -00:00
Freitag: 06:30 -00:00
Samstag: 06:30 -00:00
Sonntag: 07:00 -00:00
Gerichte: 10
Kategorien: 5
Bewertungen: 3212
the experiences of wendy are a model of the efficiency of the individual with the complexities of the system. at the arrival without line the cash was ready and waited. his patient with my five-year-old ordering her own meal was admirable. he was attentive and to the point. not friendly but not unpleasant. a good start in the visit and a proposal for a timely preparation and distribution of our ordered items. the slightly worked faces of the other two parties waiting for their food order, but suggested a longer waiting period, was probably in the camp. both parties wore the same look as the slightly exhausted workers who after a long day drive their three mile to home, but who had been stopp...
I ordered 2 bacon cheeseburgers. The black lady gave us the wrong order and charged my mom who was in the drivers seat 18 dollars and some cents for an order that wasn’t ours. Originally she had said it was 4.04 for both cheeseburgers on the speakerphone. Then an Hispanic guy came to help her correct her mistake and was going to give us the difference of what we were charged. But then the Hispanic said the total of the cheeseburgers was about 7 dollars and some cents. Which in that moment we were confused as to why it was a different amount. So my mom just asked for all her money back instead and didn’t want the cheeseburgers anymore. Especially because the lady started saying many offensive...
The drive-thru employee was ill tempered, and rude. My husband politely asked if she rang up the small cold brew, because at the speaker when he ordered, there was silence. She didn 't acknowledge our 'add-on ', so we drove to the window to ask if she heard us. She responded snidely, and shook her head at us. When my husband asked her why she was being rude to us, she continued to respond rudely. I managed fast food restaurants, and in my opinion, I would have sent her home, and written her up for insubordination. Otherwise, this location has always been great. I 've been going there for over an 20 years.
I changed this from 1 to 3 stars because, although I $12 for a escape I didn't want, paid, the burger was tasty and pommes and frosty were also delicious. only really disappointed that I didn't get the burger I ordered. I was ready to use these 5 stars because of the fast service and how neat my burger was wrapped, but I ordered one single no cheese, with salat, tomato, pickles, wobble, a medium frit and a strawberry frosty. fry and frosty were good, but I only have a double with cheese! I don't go back to correct. I wanted to call, but that phone rings and hangs on you. Reserviere jetzt einen Tisch
OK. Wendy's food is consistently good just about everywhere. But I'm in a position where I have to order delivery. The last three times, something was missing from every order from this location. And the phone number on their receipt conveniently hangs up on every call or you get a message that they can't answer right now. I've even tried contacting Corporate but they never call back. I'm out around $20.00. So don't order delivery from thus location. You too may get it in the end.
Just went through the drive through. Brought my food home. Traffic sucked. I did NOT get what I ordered. But I was hungry so I ate it anyways. No receipt in my bag, so no proof of their mistake. Girl at the window could barely make herself understood. This Wendy’s has gone seriously downhill. I recommend you drive a little further to the Wendy’s over on American Blvd.
The staff was fantastic! This is the quickest drive-thru in the Twin Cities. My daughter and I were on our bikes and feeling weak from hunger. We pulled up to the window, placed our order, and received our food in under 2 minutes! My daughter accidentally dropped her lemonade, and they kindly refilled it for her twice! Everything was hot and fresh!
I've never in my 30 years had someone wave there hand in my face (seemingly to tell me to be quiet) on there cell phone while at the register being the only customer in the restaurant. A good review will reach ten people. A bad review will reach 100. How unfortunate Reserviere jetzt einen Tisch
Had chili and the beans were even cooked and were hard as a rock got sick and threw it all back up. Thanks for that not! Won't be returning there for a while..
the customer service was fast. the self-service area had müll on the counters and the fountain dispenser was extremely dirty with over spilled drinks.
