I reached out to the female manager, who was polite and explained that, due to a computer issue during my last visit, they accidentally processed my order again. She confirmed that I was charged twice and assured me she would resolve the issue and get back to me. However, despite calling about seven times and leaving messages, I've yet to speak with a manager or receive any follow-up.
It has been almost a month now, and my money hasn't been refunded. I tried to be patient, understanding that it was their mistake, but it's clear that they have not taken any action to fix it. I will be sure to share my experience with others and let them know about this unresolved issue. Unfortunately, I won...
I got the 12 Buffalo chicken pizza last Friday. It was Really good even though they were slammed. Took about 45 minutes for pick up.I got it again yesterday (thursday) and it wasn't. There was almost No Buffalo sauce at all. And it was done in 15 minutes, they weren't busy at all.Why isn't it consistent? Also why don't they cut the chicken anymore before putting it in the salads and then putting stuff on top so it's hard to get to it and cut it?
I love their food but the service has been bad lately my mom ordered me food today and they was really rude never have I not been waiting for my food or not anwsered when they called it was here at my apartment. I'm usually waiting.One time wasn't waiting n they just eat it. Sad they doing this said wasny gonna deliver to me no more I heard the person telling my sister this.Guess will have find somewhere else to order from.
So I've been to Belleria twice. Both times I bought the broccoli cauliflower pizza. First time they put ranch on it and I didn't ask for it. Threw it away! Next time I ordered and emphasized NO ranch. They did listen however no cauliflower was on my pizza and the broccoli was skimpy. This pizza use to be stellar and my go to. I will not order this pizza from this store again.
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I had a truly wonderful experience at this Belleria! Having just moved to the area, I found the staff to be incredibly friendly and very accommodating with all my questions. The food was delicious and reasonably priced. I'm so glad I discovered this place, and I will definitely be ordering from here regularly!
I received a burned pizza, and when I tried to return it, the manager, Joella, at the Niles location actually claimed that this was how their ovens cook the pizza! It's unbelievable! Does she really think customers are that naive? I will never go back!
The amount of cheese was disappointing. I recently moved back to the area, and I remember this place being much better before.
The pizza barely had any cheese on it and it was to well done the dough was very tough!!!!!
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Very professional they have a wonderful manager the pizza was amazing
Never waited less the 20 minutes for a doordash order.
Philly Cheese Steak Pizza
Broccoli, Cauliflower And Cheddar Stromboli
Chicken, Spinach And Mozzarella Stromboli
Gegrillter Hühnchen- Oder Steak-Salat
Peperoni Und Mozzarella Stromboli
Chicken/Veal Parmesan Sandwich
Toppings- Build Your Own Pizza
Hähnchenstreifen Für Kinder
Spaghetti Or Penne Rigatoni
Italienisches Cheesesteak
