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"The best service out there! So friendly! The food is yummy and fast!"
Telefon: +18174912955
Adresse: 1300 N Highway 377, Roanoke, TX 76262, United States
Reservierung, buchen
Stadt: Roanoke
Webseite: https://www.chick-fil-a.com/roanoke
Gerichte: 10
Kategorien: 5
Bewertungen: 1787
I’m writing this review in response to the negative feedback my wife received today regarding a disappointing experience we had. The restaurant specializes in classic chicken sandwiches, nuggets, and tenders, but we weren't informed of this until we reached the speaker after waiting in line for 30 minutes. Following the review, my wife was contacted by Sandy, the owner of the restaurant. Sandy was very apologetic and explained the situation and the reasoning behind their approach. She was receptive to the suggestions my wife had for improving how situations beyond their control are managed. While we understand that the chicken supply was out of their control, we felt that the long wait could...
Thank you so much, Chick-Fil-A of Roanoke!!! I took my dog with me so she wouldn 't be locked up. I like having my wallet prepared when going through the drive-thru and I had it set in a cup holder. My dog knocked it over along the way and I couldn 't find it while an employee waited for me at the window. After a few minutes, the manager came to the window and said don 't worry about it. I said, let me pull over into a parking lot and I 'll find it but he said not to worry about it. Well, I did pull over and I found it so I walked back in to pay for it and everyone insisted that it was ok. I definitely had the money to pay for the meal and I had no intention of grabbing a free meal . But hav...
I've seen that a lot of these negative reviews are due to the long lines at Chick-fil-A Roanoke, but I want to thank them for always being so courteous even during their busy hours. This Chick-fil-A is so heavily trafficked because it's the only one around for 20 minutes in every direction, meaning it is closer to a lot more people than one would expect. When I would wait in the drive thru, I always received everything I ordered exactly as I ordered it and in a very quick manner. Now that I use the One app, I receive my meal even quicker and also get some death glares from people in the drive thru. It's really as simple as ordering a few minutes earlier online to receive your meal in a timel...
This location does it right even when they make a mistake. My family of 5 visits this location quite often. The service is beyond compare! Its honorable to see the young individuals going above and beyond to make sure customers are well cared for and taking pride in their dining and play areas ensuring it's clean and welcoming. We once had a long wait on food items and the cashier offered us a shake or treat for our 4yo. They are also community friendly. : In 3 years, we haven't had a bad experience at this place. Reserviere jetzt einen Tisch
By driving thru to noon, I had a personal incident that she helped to solve without question. I always had an excellent customer service with every Chick-Fil-A where I was, and this place has the customer service on another notch. Thank you for always having top score all the time!!
Exceptional service, delicious food, and a wonderful atmosphere! We're here for a week, and every time we visit, we’re greeted with a warm smile and a friendly “my pleasure.” The surroundings are impeccably clean! I highly recommend this place!
Eric (sp? was great!!! As was everyone! My husband wanted a special breakfast sammich and they made it so perfectly, he went back and bought a 2nd one!!! And gave us lots of his favorite sauce!!! Above and beyond! Great service and food!!!
Top notch location. Staff are extremely nice,happy and helpful. There is no delay . They have a no hands no touch garbage compactors.. thus certainly keeps the place looking neat and clean! Chicken is always fresh and perfect Reserviere jetzt einen Tisch
I want to express my gratitude to the two friendly gentlemen who assisted us in the rain last night while we had our three children with us. They truly went above and beyond to help us. Thank you!
The best service out there! So friendly! The food is yummy and fast!
