I had an absolutely terrible experience! The prices have increased, but the portion sizes are disappointing. I remember when they used to give a generous amount of rice upon request, but now they charge for extra everything. I think I received only two tablespoons of rice. When I asked for more, the staff member said it would cost an additional 75 cents. Honestly, charging for rice seems excessive, especially when it might drive customers away. I wish I had taken a picture of the tiny burrito I received! This is the second time this has happened, and now it's officially my last visit. I will not be returning, especially after encountering the rudest employee I have ever met, who was working...
Absolutely terrible! The prices have increased, and the portion sizes are minuscule. I remember when they used to give generous servings of rice upon request, but now they charge for every extra item. I think I received only two tablespoons of rice this time. When I asked for more, the staff member told me it would cost an additional 75 cents. Come on—you can’t expect to keep customers when you’re skimping on rice like this! I regret not taking a picture of that painfully small burrito. This has happened to me twice now, so it’s definitely the last time I’ll be coming here! I won’t return, especially after encountering the rudest employee at noon on July 10th. I used to eat here weekly, but...
I had an incredibly unpleasant experience at this restaurant. The staff member who served us was rude, and the establishment itself was shockingly dirty—it seemed like it hadn't been cleaned in months. The food was also disappointing; we could only manage two bites before deciding to throw it away. The chips were stale, and none of the food was warm; it felt like we were eating straight out of the refrigerator. We definitely will not be returning to this location, and I sincerely hope someone intervenes to address these issues or that the health department pays a visit to investigate the situation.
I had a terrible experience! The staff locked the doors two hours before closing time, preventing customers from coming in. Meanwhile, it seemed like the employees were slacking off, and the new hire was having a hard time serving a dozen customers. The cleanliness of the place was seriously lacking—there was old food scattered everywhere, the restrooms were filthy, the trash hadn’t been taken out, and none of the tables had been cleaned. All employees at this location, including the manager, should be replaced! The owner of this establishment should be embarrassed.
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The bathroom was unclean, and I found hair in my food. My husband's taco salad was drenched in a strange liquid, and the portion was surprisingly small. Honestly, even a salad from Taco Bell would have been a better choice than what he got. I had a bad experience at this restaurant when it first opened, but I decided to give it another chance years later, and that was a mistake. I won’t be returning. Save your money and opt for Taco Bell instead.
I returned a second time with my son's tacos, but once again, the staff was rude and laughing. The service was extremely disappointing, and I cannot recommend this location at all. I plan to contact the store manager because this place reflects poorly on the Chipotle brand.
I appreciate the vegan menu option and the ability to customize my own bowl at this restaurant. However, I was disappointed that the vegetables did not seem fresh. The flavor of the meal was decent though.
I appreciate that the restaurant offers a vegan option and the ability to customize your own bowl. However, the desserts were not very fresh. The overall taste was satisfactory.
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The self-service line was empty right after it opened, so I had to wait for someone to acknowledge my presence. Eventually, a few different staff members came by to assist me.
Absolutely dreadful restaurant that tarnishes the Chipotle name. They shouldn’t even refer to themselves as "Spangels"; they should just call themselves "Sh*tpotle." The...
