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"This is my go-to place for quick charbroiled chicken. Just remember to ask for your order to be JUICY, as they will give you the freshest chicken instead of the older, dried-out pieces. Enjoy!"
Telefon: +16263099555
Adresse: 9974 Las Tunas Dr, Temple City, United States
Reservierung, buchen
Stadt: Temple City
Gerichte: 2
Kategorien: 5
Bewertungen: 155
"I've never written a restaurant review before, but I feel compelled to share my experience due to the poor service and terrible food quality. I waited 45 minutes to reach the cashier, and there were only two customers ahead of me. On average, it took over 20 minutes just to place one order. I've visited many El Pollo Loco locations in different cities and loved them all, but this one felt more like a street vendor selling tacos. The portions they served were small and in broken pieces, and the salad was comprised of large pieces that were practically impossible to eat. Despite the long lines, they only had one register open, and the staff were busy chatting instead of serving customers. I...
I've been waiting for most 20 minutes to receive my order. I figured out I received the wrong item when I got home. I ordered 10 pc mixed chicken but got 10 pc leg thigh. I went back to the store to correct it. The staff was talking to another staff inSpanish to clarify the problem. They were laughing and talking, didn't take any action immediately, but wasting my time.Eventually, I received the correct item I ordered, but I didn't receive any respect or reimbursement in the whole process. WhenI got home, I found the wings were not well-grilled, still raw inside. It's a very dissatisfied, disappointed experience afterall.
For some reason, despite the less-than-ideal location, this particular restaurant in TC provides the worst customer service I've ever encountered. It's been a few years since we last visited, as I had hoped things would improve. I would much rather go to the location at Duarte Rd/Santa Anita Ave, but unfortunately, my family has moved past that option. Additionally, the chickens served here appear to be quite undernourished.
I live in Arcadia, but I tried this restaurant for the first time today because the Pollo Loco in my area has been consistently dry. I ordered the fresh, juicy chicken, and wow, it was incredibly delicious! I've been visiting Pollo Loco for nearly 20 years, and this is the first time I could truly taste all the flavors; it was so juicy and flavorful! Thank you, ladies, for your hard work and excellent service. Oscar 6/13/22 Reserviere jetzt einen Tisch
I live in Arcadia, but I went today for my first time to this location, because the Pollo Loco in Arcadia is so dry, so as always... I ordered fresh juicy chicken and oh my God it was so delicious! I have been going to Pollo Locos for nearly 20years and this the first time that I could taste All the flavors, it was so juicy so tasty, so delicious! Thank you Ladies foryour hard work and excellent service. Oscar 6 13 22
There are plenty of parking spaces available, and it’s conveniently located next to a CVS. The aromas during lunch are delightful! The entire restaurant is filled with the enticing scent of grilled chicken. It made my mouth water. My order was cooked to perfection—moist and absolutely satisfying. I will definitely return when I'm craving grilled chicken again!
There's ample parking available, and it's conveniently located next to CVS. The aroma during lunch was incredible! The whole restaurant was filled with the scent of grilled chicken, which was truly tantalizing. My meal came out perfectly—juicy and satisfying, with no disappointments. I will definitely return whenever I'm in the mood for grilled chicken.
For reasons that seem unrelated to poor ownership, this particular TC restaurant has the worst customer service I've ever encountered. It's been a few years since we last visited, hoping things would improve. I wanted to go to the store on Duarte Rd/Santa Anita Ave instead, but my family disagreed. Furthermore, the chickens appear to be underfed. Reserviere jetzt einen Tisch
I have two main issues with my recent visit to the drive-thru. First, I ordered two churros, but they forgot to include them in my bag. Second, I requested extra salsa, but the employee told me she couldn't provide it. Don't they have a self-service salsa bar inside? Unfortunately, I don't think I'll be returning to this location.
This is my go-to place for quick charbroiled chicken. Just remember to ask for your order to be JUICY, as they will give you the freshest chicken instead of the older, dried-out pieces. Enjoy!
