I have been frequenting this Starbucks daily ever since it opened, but I consistently encounter issues with the same employee, MARCO. Despite my efforts to communicate my order clearly, MARCO consistently gets it wrong or mixes up orders. He often gives other customers the wrong order and displays a lack of attention to detail. His attitude is consistently poor, and he lacks basic customer service and people skills. I have observed other customers experiencing similar frustrations with MARCO. His behavior is unprofessional and makes for a negative experience for customers. I do not recommend visiting this Starbucks while MARCO is working, as his poor service and attitude can ruin the entire...
The cashier was nice and friendly and knowledgeable and had good recommendations for subsutions . The coffee not so great did not taste like it should and the crushed style ice is no good and water downs the drinks fast was going to have them remake it but didn't want to wait for it again because this location was very slow a lot people were waiting on drinks even from mobile orders . The location is in a tight location with the drive thru parking is a nightmare because of the drive thru seems small but lots of seating inside and outside patio. Restrooms not so clean for a starbucks Restrooms. The 2 stars is for the customer service from the cashier
I had a frustrating experience at this Starbucks location with an unprofessional team. I had placed an online order at 9:33 pm, and the app indicated that I could pick it up at the front counter. However, when I arrived at 9:35 pm, the door was already closed. I had to wait for more than 10 minutes in the drive-thru. It was disappointing to see that the staff did not respect the pick-up time indicated by the app, and even when they saw me waiting at the front door, they did not offer any assistance.
I want to give a shout out to Grankarlo at Starbucks. He was very patient with our order and prepared an incredible passion tea mix that tasted great! He even asked about our preference for sweetness in the drink. Grankarlo has a fantastic attitude and is an incredible worker with a great smile. I wasn't a big Starbucks fan before, but thanks to Grankarlo's amazing service, I will definitely be coming back for more of their delicious and refreshing drinks!
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Gotta love when the baristas care. They make sure to triple check when it comes to comfirming they are out or if they have what you order. Had a empty pastry bag when pickimg up my mobile order, and the barista triple check even after saying they were out. Food: 5 Service: 5 Atmosphere: 5
Truly a good place, how the has been time I have experience poor service, for just now I ordered a simply coffee in the drive thru when I pulled up to the window the barista tried to purposely delay my order jeanette) very unfortunate for them today at 6:46 am
Cool Starbucks but they gotta do something with homeless people that come and chill inside the store. The entire place smells bad, like a restroom that’s never been cleaned. It’s smells like skid row, like downtown LA.
Come here frequently. Never disappoints. Service: Take out Meal type: Other Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 4
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Service: Dine in Meal type: Other Price per person: $1–10 Food: 5 Service: 1 Atmosphere: 5 Recommended dishes: Frappuccino
Great customer service. Clean and peaceful environment.
