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"Awesome food, great service and wonderful staff. Good price."
Telefon: +441291690145
Adresse: High Street, NP15 2DY, Monmouthshire, United Kingdom
Stadt: Monmouthshire
Montag: 12:00-14:00
Dienstag: 12:00-14:00
Mittwoch: 12:00-14:00
Donnerstag: 12:00-14:00
Freitag: 12:00-14:00
Samstag: 12:00-14:00
Gerichte: 9
Kategorien: 5
Bewertungen: 599
Arrived 30 minutes before closing (8.30). A very polite young lady took my order with a not so polite elderly woman chiming in with brash comments in the background throughout. The elderly woman then turned around to walk towards the rear of the shop and stated i will have to turn the chip fryer back on now for F$*k sake . She made it abundantly clear that this was an inconvenience and did not want my custom. I explained to the young lady (who was clearly embarrassed and really did not deserve to witness the old woman 's disgraceful attitude that I didn 't visit to receive such rude behaviour and to let the clearly disgruntled woman know not to inconvenience herself. If the old woman is not...
Arrived 30 minutes before closing (8.30). A very polite young lady took my order with a not so polite elderly woman chiming in with brash comments in the background throughout.The elderly woman then turned around to walk towards the rear of the shop and stated I will have to turn the chip fryer back on now for F$*k sake She made it abundantly clear that this was an inconvenience and did not want my custom.I explained to the young lady (who was clearly embarrassed and really did not deserve to witness the old woman's disgraceful attitude that I didn't visit to receive such rude behaviour and to let the clearly disgruntled woman know not to inconvenience herself.If the old woman is not the own...
Appalling customer service, might as well have been invisible, kept waiting a ridiculous amount of time yet it was so quiet, nearly walked out. The food was ok when we eventually got served, however it was rather off-putting to see no hand washing after handling non food items and the lad went straight to dealing with food and kept touching his face whilst preparing someone’s order and took so long for simple tasks, wouldn’t go back unless desperate. Zero charisma, customer service and basic manners seriously lacking. For two members of staff and so few customers, you’d have been quicker getting in the kitchen and cooking it yourself!
Have been coming here every month since before lockdown because the fish and chips is so good. However, after the greasiest piece of fish and a rude and sarcastic comment from the woman doing the frying, we won’t be coming again. Have put up with the rudeness until now as the food has been so good but no more!
Rang up to ask if they offer Gluten free…. Yes! Brilliant! Or do I thought….. They fry Gf batter in the same fryer as normal food!! No good for the GF/coeliac community! Some people need educating on Cross contamination!
we were in catld as part of the event. we approached raglan fryer with a huge order for all reenactors, not even phase them! highly recommended
beautiful chips, pretty busy, so a little time no 4.5 no 5.0 renewable paper used no styrofoam all well
Very friendly place, a classic fish and chips. Lovely chicken burger and fish cake too!
Probably the worst fish and chips I have had the misfortune to pay £7 for.
Awesome food, great service and wonderful staff. Good price.
