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"Excellent food and service as usual. First time taking the grandkids and they loved it. Their new favourite place to eat."
Telefon: +441291690256
Adresse: United Kingdom, NP15 2JP, Monmouthshire
Reservierung, buchen
Stadt: Monmouthshire
Webseite: http://www.thecripplecreek.com
Dienstag: 12:00-14:30
Mittwoch: 12:00-14:30
Donnerstag: 12:00-14:30
Freitag: 12:00-14:30
Samstag: 12:00-14:30
Sonntag: 12:00-14:30
Gerichte: 10
Kategorien: 5
Bewertungen: 7860
We had booked (paid a deposit and chosen our dishes) a Christmas evening meal and were looking forward to our visit. On giving our name, we were rushed to our table and were asked what we wanted to drink before my husband had arrived (parking car) and before we had taken our coats off and sat down. We had brought along an elderly relative and she did become a little flustered. A rather officious lady came to check our order and fortunately my husband had recorded our choices at the time of booking so we were able to clarify any complications. The first course was okay but the prawn cocktail had a large piece of smoked salmon in it that had not been chopped up as it should have been. The main...
As a party of 8 including 4 children 2 of which were small babies) we were met with a challenging and unhelpful staff member. Upon arriving we requested some assistance with our children prams, upon which the staff member publicly shamed us for having prams with us and told us she would not being making requested accommodations to situate our prams. This meant through the duration of our meal our babies were passed around the table for comfort having not being able to lay in their now collapsed pram. This led to babies becoming unsettled and the same member of staff making many remarks to other customers about the noise of the unsettled babies. As well as this she did not approach us once to...
Been here quite a lot as we don’t live far from the pub, after last nights experience that will be the last time we return! The staff all looked as if they didn’t want to be there, we waited half an hour without our order being taken and as we were sat in the back room we thought they might have forgotten us, so went up and politely asked if anyone was going to serve us and was told abruptly that we needed to be patient with them as there are big groups in, I’ve been in there before when it’s been busier and the service was better, got our starter the Brie wedge was completely empty, no one came over to check if everything was ok with our food so again had to call someone over to get it repl...
Will not be returning. Greeted by an awfully rude member of management behind the bar who spoke to us in a very very rude and obnoxious manner. After I thought the situation had been dealt with at the bar, the same individual also came to the table me and my partner were sat at speaking to us in a rude and abrupt manner in front of other customers. Utterly embarrassing. Wish I walked out there and then. Will never return recommend on one else does. Very very disappointed! Reserviere jetzt einen Tisch
Was suprised we got a table here for New Year’s Eve with such short notice and for 8 people… well now I can see why. There was a female member of staff (apparently the owner? with the worst attitude I have ever encountered, we asked if she could move a part of OUR table so that our pram could fit in. To this, she was rude and was raising her voice at us completely embarrassing us infront of fellow paying customers. Will never return here due to this foul woman.
Will not be going again and never recommend. Been going for a few years and always had a frosty encounter by a certain female member of staff while booking or at the restaurant,I’m sure they all know which one . But the attitude while making a booking today was enough to make anyone hang up the phone .im sure no one else likes to be made to feel stupid while making a booking at a restaurant. Disgusting attitude.
Completely flavour less lunch , no flavour reminded me of school dinners, boiled frozen vegetables carrots, peas cauliflower. Roast potatoes were also tastless,I believe they were also frozen Turkey tastless. No wonder people were using lots of sauces! A complete waste of money .
I had the the fresh seafood platter. Included in the description of this dish the menu reads scallops which is plural more than one. There was only one scallop on the plate, the menu should read 'and a scallop '. This is my only real gripe. Reserviere jetzt einen Tisch
Very welcoming warm and friendly atmosphere. We have a afternoon menu great selection of food on the menu. The food was to a very good standard and tasty. Thank you
Excellent food and service as usual. First time taking the grandkids and they loved it. Their new favourite place to eat.
